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Alterations/Cancellations.
If you need to make any changes to your holiday, you must contact us immediately and the alterations must confirmed in writing by the lead name in the party. Minor changes may be subject to a £25 administration fee.
Cancellation By You
Cancellation is effective from the date we receive your written confirmation of cancellation and charges are due according to the period between cancellation and the date of departure.
Amount of cancellation charge (shown as a % of total booking price)
56 days before arrival Loss of deposit
55-35 days before arrival 25% of total amount
34-21 days before arrival 50% of total amount
20-14 days before arrival 75% of total amount
13-0 days before arrival 100% of total amount
Cancellation By Us
Our liability is limited to the provision of the accommodation as booked. In the unlikely event that we have to cancel your holiday through circumstances beyond our control we will immediately advise you of the situation and endeavour to offer alternative accommodation. If we are unable to offer you suitable accommodation, or if the alternative is unacceptable to you, you will be entitled to a full refund of all monies paid to us.
Please Note: Compensation will not be payable if we are forced to cancel due to war, disaster, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions.
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